Description:

No one in the food industry wins in a food recall. Manufacturers and processors suffer from lost revenue and damaged brand integrity, while food retailers lose time and profits tracking, collecting, and disposing of recalled products. In these crisis scenarios, wouldn't it be nice if food makers and food retailers were on the same page?

GMA, in partnership with Food Online, hosted this web chat on Tuesday, October 11th that will provided participants with information and best practices to use when communicating with food retailers should one be involved in a food recall. Alicia Sims-Miller, manager of the reverse logistics and business integration teams for PepsiCo's North American Nutrition Division, and Kim Combs, recall/regulatory compliance manager for the Kroger Co. shared their knowledge, experience, and most importantly, answered questions from industry in real time about easing and simplifying the recall process while remaining compliant with FSMA and other food safety regulations and standards.